My little slice of Hell

So I called Hell Pizza just then to place an order, because their website wouldn’t process my credit card. Again.

Hell: So that’ll be $30.50.
Me: What? I’m looking at my website order right now, and it comes to $23.50.
Hell: There’s a $7 surcharge on delivery. If you were to come in and pick it up…
Me: No, that’s not right. On Tuesdays if the order is over $20 it’s free delivery.
Hell: That’s for website orders only.
Me: But I explained at the start that I tried ordering via the website but it wouldn’t process my payment.
Hell: Sorry. It’s $30.50.
Me: So because your website is broken I have to pay an extra $7?
Hell: It’s not an extra $7, it’s the delivery fee.
Me: Yes, but if your website weren’t broken I wouldn’t have to pay it, so it’s extra for me.
Hell: Hang on, I’ll just ask my manager.

So the manager agreed to give me the $7 “discount”. Then the guy who I’d been talking to was just saying bye and your order will be with you soon when I interrupted to remind him that I was trying to pay by credit card, so could I please do that? I don’t have cash on me.

He processed my credit card and, surprise surprise, it went through. It’s so not my credit card that’s the problem. It’s their website. Stupid Hell. If they didn’t do kick-ass pizza, I’d call elsewhere.